Internet 2 Gig, 1 Gig, Internet 500 Mbps, Internet 300 Mbps
OFFER TERMS: Offer for new residential customers. Advertised price reflects $5 discount for enrolling in Auto Pay & Paperless Billing, must maintain both to keep discount. Former Optimum seasonal customers or customers previously not in good standing not eligible for promo. Acct with unpaid bill after due date is not in good standing. Offer is not transferrable, may not be combined w/other offers, is limited to advertised level of srvc, and is not available in all areas. Other terms, restrictions & conditions apply. Internet and mobile subscriptions continue and renew automatically each month until canceled. Cancel any time at 877-694-9474. Cancellation effective at end of then-current billing period.
INTERNET: Speeds, prices & availability vary by area. 2 GIG INTERNET: Up to 2000 Mbps download/up to 2000 Mbps upload. 1 GIG INTERNET: Up to 940 Mbps download/up to 940 Mbps upload. 500 MBPS INTERNET: Up to 500 Mbps download/up to 500 Mbps upload. 300 MBPS INTERNET: Up to 300 Mbps download/up to 300 Mbps upload. Advertised speed for wired connection. Actual speeds may vary & are not guaranteed, see optimum.com/speedfactors for more info.
INTERNET EQUIP, TAXES & FEES: Free standard installation with online orders. 1 free Gateway included. Limit 1 per household. 1 free WiFi extender available if recommended by your Optimum technician. Not available in all areas. WiFi extender(s) may be needed in order to connect wirelessly throughout Subscriber's residence. Taxes and gov't fees may apply and are subject to change during and after promotion period. For other services and supplies (add’l equip., install, paper bill, device protection, misc. services, etc.) taxes may apply. Min system req’s & equip configs apply.
OPTIMUM MOBILE: $45/mo. per line for unlimited data, talk & text. Autopay required. Other monthly charges apply per line, including $20 activation fee, and may include roaming charges, taxes, government fees and other Optimum Mobile fees and surcharges (including USF fee). Data speeds reduced for remainder of billing cycle after 20 GB is used. Other terms and conditions apply; visit www.optimum.com/mobile/plan for plan details.
CONTRACT BUYOUT: Must provide copy of bill from competing provider, in same name and at same address, showing early termination fee (ETF) amount and that you were an active customer with the competitor at time of sale without a past due balance. Bill may be submitted by email to CompetitorProof@alticeusa.com. Once all documents are received, you will receive a bill credit covering ETF amount up to max of $100 within 6-8 weeks provided account is maintained in good standing.
60-DAY MONEY-BACK GUARANTEE: 60-day money-back guarantee is only for the Internet service monthly fee, Mobile monthly service and Mobile activation fees. Optimum must be contacted within first 60 days of service to receive full refund. Customers without remaining account balance will receive refund to original payment method. Customers with remaining account balances will receive a bill credit. Mobile devices purchases and financing not refundable. 21-day Mobile device return policy applies (subject to $50 restocking fee).
60-DAY INSTALL / ACTIVATION REIMBURSEMENT: Optimum must be contacted within first 60 days of service to receive reimbursement of Internet competitor installation fee (up to $100) and/or Mobile competitor activation charges (up to $25). Customer must provide 1st bill reflecting installation/activation charges with competitor within 60 days of disconnection. Internet customers will be notified via email regarding how to submit new provider bill(s) for reimbursement. Mobile customers, visit Optimum.com FAQ page for details on how to submit new provider bill for reimbursement. Eligible customers will receive a virtual Prepaid Mastercard® with reimbursement amount within approx. 2 weeks of validation. PREPAID MASTERCARD: Limit 1 per customer, per service. Virtual card is issued by Pathward®, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. No cash access or recurring payments. Virtual card can be used where Debit Mastercard is accepted online, for phone/mail orders or in stores that accept mobile wallet. Virtual card valid for up to 6 months; unused funds will forfeit after the valid thru date. Terms and conditions apply.
SNAPPY GIFT EXPERIENCE: Available gifts are subject to change. Link to Amaze Entertainment Card (up to $400 value) will be received via email within 24 hours of the service installation by Optimum. Gift link expires after 90 days. Customers have 90 days to activate card and 6 months to use before expiration. Must maintain Triple Play Service (with Internet 1 Gig and above) and remain in good standing with Optimum with no past due or returned payments throughout first 90 days after account activation in order to avoid chargeback of value of gift by Optimum. Limit 1 gift per customer, gift amount may be less than advertised value depending on selection. Not returnable, refundable, or redeemable for cash. Terms and conditions apply. Amaze Entertainment Card issued by Sutton Bank, member FDIC, pursuant to a license from Visa U.S.A. Inc. and can be used wherever Visa Debit cards are accepted. Terms and conditions apply, see https://cardholder.virtualrewardcenter.com/terms/us. All trademarks and service marks are the property of their respective owners.
PROMOTIONAL CODES: Only available for new residential customers for online orders. Current and seasonal customers ineligible. Limit 1 per household. Not applicable for Optimum Mobile. One-time promotional credits will appear on 1st or 2nd bill, depending on installation date and your billing cycle.
The Federal Government’s Affordable Connectivity Program (ACP) operated by the FCC reduces Internet charges for qualifying low-income households with a one per household benefit up to $30/mo or up to $75/mo for residents of Tribal Lands. ACP eligibility requirements, how to enroll and plans that may be free with the benefit can be found at www.optimum.com/acp. Bulk internet and commercial accounts excluded. Terms, conditions and restrictions apply. Credit will be applied to qualified and active customer accounts until the ACP expires, at which time customers will be responsible for full payment of the monthly bill at our then current rates. This benefit is portable to and from other participating providers but is not transferable to other individuals or households. Nonpayment of monthly bill may result in service suspension and/or downgrade.
Pricing, offers, and terms subject to change and discontinuance w/o notice. All trademarks and service marks are the property of their respective owner. © 2024 CSC Holdings, LLC.
TV ADD ON
OFFER for new Optimum residential customers with eligible Internet plan. Rates are subject to change at any time with advanced notice. Advertised price reflects $5 discount for enrolling in Auto Pay & Paperless Billing, must maintain both to keep discount. Former Optimum accounts previously not in good standing or have disconnected service within past 30 days or for seasonal move not eligible. Account with unpaid bill after due date is not in good standing. Offer is not transferrable, may not be combined w/other offers, is limited to advertised level of service, and is not available in all areas. Other terms, restrictions & conditions apply. Subscription continues and renews automatically each month until canceled. Cancel any time at 877-694-9474. Cancellation effective at end of then-current billing period.
ENTERTAINMENT TV: Entertainment TV is an over-the-top (OTT) Internet TV service and is not available in all areas. Entertainment TV is not available with 50 Mbps Internet plans or lower. Req’s Optimum Internet and all TVs have an Optimum Stream device to access the service. All srvc’s & channels may not be available in all areas. TV package and channel lineup availability vary by market. Content is subject to change and blackout restrictions. For details on what’s available in your area, visit optimum.com.
EQUIP, TAXES & FEES: For online orders, standard rates for professional installation may apply where free self-install is available. Optimum TV Box is included, additional equipment will be charged at regular monthly rates. Cable boxes are needed for each TV. Optimum Stream not available in all areas. Taxes apply, plus certain additional fees will be added to bill and are subject to change during and after promotion period. Minimum system requirements & equip configs apply. Phone is optional for additional $25/mo.
60-DAY INSTALL / ACTIVATION REIMBURSEMENT: Optimum must be contacted within first 60 days of service to receive reimbursement of Internet competitor installation fee (up to $100) and/or Mobile competitor activation charges (up to $25). Customer must provide 1st bill reflecting installation/activation charges with competitor within 60 days of disconnection. Internet customers will be notified via email regarding how to submit new provider bill(s) for reimbursement. Mobile customers, visit Optimum.com FAQ page for details on how to submit new provider bill for reimbursement. Eligible customers will receive a virtual Prepaid Mastercard® with reimbursement amount within approx. 2 weeks of validation. PREPAID MASTERCARD: Limit 1 per customer, per service. Virtual card is issued by Pathward®, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. No cash access or recurring payments. Virtual card can be used where Debit Mastercard is accepted online, for phone/mail orders or in stores that accept mobile wallet. Virtual card valid for up to 6 months; unused funds will forfeit after the valid thru date. Terms and conditions apply.
Pricing, offers, and terms subject to change and discontinuance w/o notice. All trademarks and service marks are the property of their respective owner. © 2024 CSC Holdings, LLC.
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