Internet 2 Gig, 1 Gig, Internet 500 Mbps, Internet 300 Mbps
OFFER: Offer for new residential customers. Requires separate signup for and maintenance of Internet, TV and Unlimited Mobile services. Mobile signup must be completed within 30 days of Internet & TV, otherwise Internet & TV billed at current promotional rate, which is subject to change at any time. Advertised pricing achieved via credits on Internet & TV bill and also reflects $5 discount for enrolling in and maintaining Auto Pay & Paperless Billing on Internet account. Internet & TV pricing increases up to $35/mo. as of month 37 and is then subject to further change. Mobile service billed separately and is subject to change as of month 61. Former Optimum/Suddenlink seasonal customers or customers previously not in good standing not eligible for promo. Acct with unpaid bill after due date is not in good standing. Offer is not transferrable, may not be combined w/other offers, is limited to advertised level of srvc, and is not available in all areas. Other terms, restrictions & conditions apply. Internet & TV and mobile subscriptions continue and renew automatically each month until canceled. Cancel any time at 877-794-2724. Cancellation effective at end of then-current billing period except in WV.
INTERNET: Speeds, prices & availability vary by area. 2 GIG INTERNET: Up to 2000 Mbps download/up to 2000 Mbps upload. 1 GIG INTERNET: Up to 940 Mbps download/up to 940 Mbps upload. 500 MBPS INTERNET: Up to 500 Mbps download/up to 500 Mbps upload. 300 MBPS INTERNET: Up to 300 Mbps download/up to 300 Mbps upload. Advertised speed for wired connection. Actual speeds may vary & are not guaranteed, see optimum.com/speedfactors for more info.
INTERNET EQUIP, TAXES & FEES: For online orders, standard rates for professional installation may apply where free self-install is available. Min system req's & equip configs apply. INTERNET: 1 free Gateway included. Limit 1 per household. 1 free WiFi extender available if recommended by your Optimum technician. WiFi extender(s) may be needed in order to connect wirelessly throughout Subscriber's residence. For customers located in TX a State Cost Recovery fee applies for Internet service. For other services and supplies (add'l equip., install, paper bill, device protection, misc. services, etc.) taxes may apply. TV: First set-top box is included, additional equipment will be charged at regular monthly rates. Optimum Stream not available in all areas. Taxes apply, plus certain add'l fees will be added to bill and are subject to change during and after promotion period.
CONTRACT BUYOUT: Must provide copy of bill from competing provider, in same name and at same address, showing early termination fee (ETF) amount and that you were an active customer with the competitor at time of sale without a past due balance. Bill may be submitted by email to CompetitorProof@alticeusa.com. Once all documents are received, you will receive a bill credit covering ETF amount up to max of $100 within 6-8 weeks provided account is maintained in good standing.
60-DAY MONEY-BACK GUARANTEE: 60-day money-back guarantee is only for the Internet service monthly fee, Mobile monthly service and Mobile activation fees. Optimum must be contacted within first 60 days of service to receive full refund. Customers without remaining account balance will receive refund to original payment method. Customers with remaining account balances will receive a bill credit. Mobile devices purchases and financing not refundable. 21-day Mobile device return policy applies (subject to $50 restocking fee).
60-DAY INSTALL / ACTIVATION REIMBURSEMENT: Optimum must be contacted within first 60 days of service to receive reimbursement of Internet competitor installation fee (up to $100) and/or Mobile competitor activation charges (up to $25). Customer must provide 1st bill reflecting installation/activation charges with competitor within 60 days of disconnection. Internet customers will be notified via email regarding how to submit new provider bill(s) for reimbursement. Mobile customers, visit Optimum.com FAQ page for details on how to submit new provider bill for reimbursement. Eligible customers will receive a virtual Prepaid Mastercard® with reimbursement amount within approx. 2 weeks of validation. OPTIMUM PREPAID MASTERCARD: Limit 1 per customer, per service. Virtual card is issued by Pathward®, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. No cash access or recurring payments. Virtual card can be used where Debit Mastercard is accepted online, for phone/mail orders or in stores that accept mobile wallet. Virtual card valid for up to 6 months; unused funds will forfeit after the valid thru date. Terms and conditions apply.
Pricing, offers, and terms subject to change and discontinuance w/o notice. All trademarks and service marks are the property of their respective owner. © 2024 CSC Holdings, LLC.
MOBILE ADD ON
OPTIMUM MOBILE: $45/mo. per line for unlimited data, talk & text. Autopay required. Other monthly charges apply per line, including $20 activation fee, and may include roaming charges, taxes, government fees and other Optimum Mobile fees and surcharges (including USF fee). Data speeds reduced for remainder of billing cycle after 20 GB is used. Other terms and conditions apply; visit www.optimum.com/mobile/plan for plan details.
TV ADD ON
TV: Req's all TVs have an HDMI input. Not all content delivered through Optimum TV Box or Stream is in 4K Ultra HD. # of TV ch's, HD ch's & features depend on pkg type & location. Some On Demand titles available at add'l charge. All srvc's & channels may not be available in all areas.
INCENTIVES FOR QUALIFYING CUSTOMERS
PREPAID MASTERCARD: Offer is not available to individuals who have previously participated in a Prepaid/Gift Card or Snappy Gift promotion within the past 12 months. Must maintain promotion and remain in good standing with no past due or returned payments throughout first 90 days after account activation in order to receive Prepaid Card. Card will be mailed 4-6 weeks after 90-day period or customer may elect to receive virtually. Limit 1 per customer. Prepaid Mastercard cannot be used to pay Optimum monthly bill. Card/Virtual card is issued by Pathward®, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. No cash access or recurring payments. Card can be used where Debit Mastercard is accepted. Virtual card can be used where Debit Mastercard is accepted online, for phone/mail orders or in stores that accept mobile wallet. Card/Virtual card valid for up to 12 months; unused funds will forfeit after the valid thru date. Terms and conditions apply.
50% OFF APPLE IPAD: Customers must purchase or maintain a Tablet Unlimited line ($45 if not a mobile customer, $25 for mobile customers). New and existing customers with a tablet line are eligible for this promotion. Customers must finance the new iPad 10th Gen. A down payment can be made to qualify the customer. Promotions do not apply to paid in full device transactions. A soft credit check is required. Only the iPad 10th Gen is eligible for this discount. The monthly credits cannot be applied to any other device. Monthly bill credits start within 1-2 bill cycles and will be applied to the customer's account every month over a 36-month period. Customers must keep the tablet line on the account associated with this promotion active to continue receiving promotional credits. The monthly bill credit will display on the customer's monthly bill as: Tablet Credit-$xx.xx/mo. If the tablet line is disconnected voluntarily or involuntarily before 36 months, the statement credits will be forfeited, and the customer will owe the remaining balance on the device. It will be automatically charged on the next billing cycle/last. Customers are responsible for all applicable sales tax on device to be paid at the time of purchase. The customer can return the device within 21 days of purchase. If customer returns the device within 21 days, they will lose the promotional bill credit. They can opt to purchase another device, but this promotional discount is not transferable to any other device. Restocking fee of $50 will apply. Customers will be eligible for the Internet + Mobile Savings discounts long as they maintain both services. Offer ends 1/5/25.
Pricing, offers, and terms subject to change and discontinuance w/o notice. All trademarks and service marks are the property of their respective owner. © 2024 CSC Holdings, LLC.
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