INTERNET ONLY: Rates are subject to change at any time with advanced notice.
INTERNET WITH UNLIMITED MOBILE PLAN: Discounted Internet Price reflects sign up for Optimum Complete
– 500 Mbps Internet + Unlimited Mobile at $45/mo.
Requires separate signup for and maintenance of Internet and mobile services. Mobile signup must be
completed within 30 days of Internet, otherwise Internet billed at current promotional rate, which is
subject to change at any time. Advertised Internet pricing achieved via credits on Internet bill.
Pricing increases by $25/mo. as of month 13 and is then subject to further change.
Mobile service billed separately.
OFFER TERMS: Offer for new residential customers. Advertised price reflects $5 discount for enrolling
in Auto Pay & Paperless Billing, must maintain both to keep discount. Former Optimum seasonal
customers or customers previously not in good standing not eligible for promo. Acct with unpaid bill
after due date is not in good standing. Offer is not transferrable, may not be combined w/other
offers, is limited to advertised level of srvc, and is not available in all areas. Other terms,
restrictions & conditions apply. Internet and mobile subscriptions continue and renew automatically
each month until canceled. Cancel any time at
877-794-2724.
Cancellation effective at end of then-current billing period except in WV.
500 MBPS INTERNET: Up to 500 Mbps download/up to 20 Mbps upload. Speeds, prices & availability vary
by area. Enter your address to see speed availability in your area. Advertised speed for wired
connection. Actual speeds may vary & are not guaranteed. The speed of Internet packages with
unlimited data will reduce during periods of local network congestion. Wireless speed, performance
& availability sbjct to factors beyond Optimum's control.
INTERNET EQUIP, TAXES & FEES: For online orders, standard rates for professional installation may
apply where free self-install is available. 1 free Gateway included. Limit 1 per household. 1 free
WiFi extender available if recommended by your Optimum technician. WiFi extender(s) may be needed
in order to connect wirelessly throughout Subscriber's residence. For customers located in TX a State Cost Recovery fee applies for Internet service. For other services and supplies (add’l equip., install, paper bill, device protection, misc. services, etc.) taxes may apply. Min system req’s & equip configs apply.
Prepaid Mastercard: Offer is not available to individuals who have previously participated in
a Prepaid/Gift Card or Snappy Gift promotion within the past 12 months. Must maintain promotion and
remain in good standing with no past due or returned payments throughout first 90 days after account
activation in order to receive Prepaid Card. Card will be mailed 4-6 weeks after 90-day period or
customer may elect to receive virtually. Limit 1 per customer. Prepaid Mastercard cannot be used to
pay Optimum monthly bill. Card/Virtual card is issued by Pathward®, N.A., Member FDIC, pursuant to
license by Mastercard International Incorporated. Mastercard and the circles design are registered
trademarks of Mastercard International Incorporated. No cash access or recurring payments. Card can
be used where Debit Mastercard is accepted. Virtual card can be used where Debit Mastercard is
accepted online, for phone/mail orders or in stores that accept mobile wallet. Card/Virtual card
valid for up to 12 months; unused funds will forfeit after the valid thru date.
Terms and conditions apply.
OPTIMUM MOBILE: $45/mo. per line for unlimited data, talk & text. Autopay required. Other monthly
charges apply per line, including $20 activation fee, and may include roaming charges, taxes,
government fees and other Optimum Mobile fees and surcharges (including USF fee). Data speeds reduced
for remainder of billing cycle after 20 GB is used. Other terms and conditions apply; visit
www.optimum.com/mobile/plan
for plan details.
CONTRACT BUYOUT: Must provide copy of bill from competing provider, in same name and at same address,
showing early termination fee (ETF) amount and that you were an active customer with the competitor
at time of sale without a past due balance. Bill may be submitted by email to
CompetitorProof@alticeusa.com. Once all documents are received, you will receive a bill credit
covering ETF amount up to max of $100 within 6-8 weeks provided account is maintained in good standing.
60-DAY MONEY-BACK GUARANTEE: 60-day money-back guarantee is only for the Internet service monthly fee.
Optimum must be contacted within first 60 days of service to receive full refund.
60-DAY INSTALL / ACTIVATION REIMBURSEMENT: Optimum must be contacted within first 60 days of service
to receive reimbursement of Internet competitor installation fee (up to $100) and/or Mobile competitor
activation charges (up to $25). Customer must provide 1st bill reflecting installation/activation
charges with competitor within 60 days of disconnection. Internet customers will be notified via email
regarding how to submit new provider bill(s) for reimbursement. Mobile customers, visit Optimum.com
FAQ page for details on how to submit new provider bill for reimbursement. Eligible customers will
receive a virtual Prepaid Mastercard® with reimbursement amount within approx. 2 weeks of validation.
PREPAID MASTERCARD: Limit 1 per customer, per service. Virtual card is issued by Pathward®, N.A.,
Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles
design are registered trademarks of Mastercard International Incorporated. No cash access or recurring
payments. Virtual card can be used where Debit Mastercard is accepted online, for phone/mail orders or
in stores that accept mobile wallet. Virtual card valid for up to 6 months; unused funds will forfeit
after the valid thru date. Terms and conditions apply.
Pricing, offers, and terms subject to change and discontinuance w/o notice. All trademarks and service
marks are the property of their respective owner. © 2024 CSC Holdings, LLC.
Experts available 24/7
844-716-0359
